Contact information

BARLOVA ONE LTD

Last updated: 2 July 2026

This page provides the official contact information for BARLOVA ONE LTD. If you have any questions about your order, delivery, return, refund, product information, warranty request or customer account, you can contact us using the details below.

BARLOVA ONE LTD is an online retail business selling smart automatic watering systems, irrigation products, indoor growing systems, hydroponic products, misting solutions, garden accessories and related plant care products.

We may operate using a fulfilment model. This means that some orders may be processed, packed, dispatched, returned or inspected through trusted suppliers, fulfilment partners, warehouses, logistics providers or courier companies on our behalf.

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Company details

Company name: BARLOVA ONE LTD
Trade name: BARLOVA ONE
Company number: 16531042
Registered office: International House, 307 Cotton Exchange, Old Hall Street, Liverpool, United Kingdom, L3 9LQ
Website: https://barlova-one.com/
Email: contact@barlova-one.com

Customer support

For customer support, please contact us by email:

Email: contact@barlova-one.com

To help us respond quickly, please include all relevant details in your message, such as your full name, order number, email address used at checkout and a clear description of your request.

Order enquiries

If you are contacting us about an order, please include:

• Your order number;
• The name used when placing the order;
• The email address used at checkout;
• The product or products concerned;
• A clear description of the issue or question.

For delivery questions, please also include any tracking information you have received.

Returns and refunds

If you would like to request a return, refund, exchange or cancellation, please contact us before sending any product back.

Because we may use fulfilment partners and warehouse locations, the correct return address may be different from our registered office address. Please do not send products to our registered office unless we specifically instruct you to do so.

Return and refund requests should be sent to: contact@barlova-one.com.

Damaged, faulty or incorrect items

If your item arrived damaged, faulty, incomplete or incorrect, please contact us as soon as possible.

Please include:

• Your order number;
• A description of the problem;
• Photos or videos showing the issue;
• Photos of the packaging and shipping label, if the parcel arrived damaged;
• Any relevant installation or usage details.

This helps us review the issue with our fulfilment partner, supplier, warehouse or courier and provide the most suitable solution.

Business and supplier enquiries

For business, supplier, compliance, banking, payment provider, partnership or general company enquiries, please contact:

Email: contact@barlova-one.com

Please include your company name, your contact details and a clear explanation of your enquiry.

Privacy enquiries

If you have questions about how we process personal data, or if you wish to exercise your privacy rights, please contact us at:

Email: contact@barlova-one.com

Please see our Privacy Policy for more information about how we collect, use, share and protect personal data.

Important notice about our registered office

Our registered office address is used for official company correspondence. It may not be the same as our trading, fulfilment, warehouse or return address.

Customers should contact us by email before sending any parcel, return, document or correspondence that requires handling by customer support.

Contact summary